Category Archives: Main

How to Host a Tweetup

I’ll admit it, this isn’t a topic that really requires much writing – unlike my first book on mountain biking. So I spent about 37 minutes tonight writing the attached eBook before settling down to watch Downton Abbey on PBS.

This shot taken by Derek Peplau at Nogup3 - a Boston Tweetup - you can find more of Derek's shots at http://www.flickr.com/photos/peplau

The title is self-explanatory. If you don’t know how to host a tweetup, this is the book for you. Just click on the link below and it will download for you. You will know how to host a tweetup and you’ll be the envy of all your friends and business colleagues. This is really Tweetups made easy, and the mystery of successful Tweetups will be solved.

I welcome your comments and ideas for future books. Enjoy!

How To Host A Tweetup

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Content Strategy

Have you seen the site XtraNormal yet? If not, I’ll wait while you go take a look. Essentially, it’s a site that allows you to create little skits using a variety of characters and then record that skit to video. THEN, you can upload that skit to YouTube and suddenly have a viral video on your hands.

Well, if it were that simple, everyone would be doing it. But I’ve had a series of clients find some value in the light, easy-to-create skits and I’ve also taken to doing a few myself – see my YouTube channel for an example or two.

The reason I mention XtraNormal is because 2012 looks to be the year of content strategy for a lot of companies. No matter what channel you operate or with whom you communicate (B2B, B2C, public sector, media), the use of content to achieve your goals has never been more important. You want eyeballs, audiences want information. The sticking point is finding the best way to deliver that content so everyone emerges from the content orgy satisfied.

Suffice it to say, there’s no silver bullet. This is still the misunderstood world of social media where everyone things content is free on the Internet and that social tools and engagement are also low- or no-cost. At the end of 2011, that belief took a hit as some agencies jettisoned their smoke-and-mirrors social media practitioners and went back to the hard work and clear communication that had proved successful in the past.

I expect more of this happen in the early part of 2012 and then I think Q2 will be the golden age of content strategy. Companies will be working toward establishing new channels in which to engage their audiences and they’ll require great writers, interviewers and communicators to help them do that.

Over the next couple weeks, I’ll do a few posts on how content strategy works and how anyone can use it to reach their target market. Until then, take a look around your office and see who’s just faking it until they get lucky. The trick isn’t knowing how to schedule a status update, sent an e-press release or host a tweetup, it’s knowing how to identify audiences, craft messages and then communicate those messages in the appropriate channels.

What are your thoughts on how social media will shake out in 2012?

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Girl Bloggers and Boy Bloggers

Right now, everyone in social media is doing content marketing. They’re either getting paid well for it or they’re struggling to find work and keep getting fired because they overpromised the returns companies would see from social. I fall into the former category, but I still consider myself a struggling author/content marketer/SocMed Guru because I’m doing the cobbler’s kids routine. I don’t write enough on my own sites to keep people coming back – some people say you need to do something daily and do it well every day to get people to notice…like what the sun does over the water each evening.

Maybe you’ve done it too. You write some magnificent posts that get people thinking. You get some comments rolling and think you’ve got it made. Then you wander away for a few minutes and suddenly months have gone by and the blog is stagnating.

Happens to everyone. But the approach upon return is dictated by your gender. Seriously. Think about men and women and how we cultivate and maintain our friendships. We’re drastically different and I posit we’re the same way online. To wit…

Women agonize over seeing old friends again. They bear the weight of the world on their soul when trying to figure out the right things to say and the right way to break into conversation with friends from ages ago. Maybe these women have shared secrets and fears and more…but separate them for a while and it’s like recreating the relationship.

Men are not that complex. Separate us for four minutes or for four score and you get the same result. “Hey dickface, your Astros still blow. How’s work? Want a beer?” That’s it. If men are real lucky, they’ll get a man hug and maybe some chicken wings…but the angst isn’t there when guys reconnect.

That brings me to my point about blogging hiatuses. When a woman abandons her blog for a bit, she apologizes like a repentant mass murderer when she returns. A guy just jumps back in and says, “here’s what’s going on, enjoy!”

So, read the above one more time so you didn’t miss any nuance or sarcasm and then hear me clearly, “Here’s what’s going on, enjoy!”

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Customer Engagement – Wegmans Style

Some of you might know Gretchen, my better, smarter and seemingly more socially influential half. Recently, she was spurred by her love of the Wegmans grocery store chain to organize the #wegupma event – essentially a rented van full of friends and family that arrived and reveled in the grand opening of the Northborough, MA Wegmans store.

She wrote a blog post about her experience at the grand opening and also included in that post a little sadness. During our trip to Wegmans (the grand opening was also attended by 24,994 other rabid fans), she forgot to purchase plastic wrap and paper towels.

Well, Wegmans is on the social media ball. They tweeted at us all day, followed and retweeted our photos of the grand opening. Engaged with us about our experiences. And when they saw that Gretchen forgot her paper towels and plastic wrap, they called her.

Actually, Kevin Russell, store manager at the new Wegmans called her. He left a message saying that he felt sorry that our Wegmans experience was incomplete and was sending a delivery to our house in Hingham. Seriously. TO OUR HOUSE, 47 miles away. Here’s the video of what we found on the porch when we got home today…

So, if you run a company that might be having some trouble understanding the right and wrong ways to engage using social media, I urge you to take a lesson from the Wegmans team. They spend time paying attention to what people are sharing about them on the Web (active listening), and they actually think about what matters to people – being heard and being valued.

If you don’t think this type of activity pays off, ask yourself if your business could benefit from 25,000 people coming to your next grand opening.

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Books We Don’t Need to See. Social Media Musing.

Just back from the #bbf2011 (Boston Book Festival), I sat down to think about my books. While this connects peripherally to my girlfriend’s new job at Raising a Reader, it was more of an angst-ridden veiled confession that I have too many books.

And I do. Just take a quick look in this shelf among the “Dummies” books and the books I’ve written (see poster on top), there are multiple social media, classic literary and just plain fun books. But are they really all useful? Should they have been published at the expense of wasting paper, inflating egos and eventually filling landfills and wood stoves?

I say not. But it’s too late for the selection of books on these shelves – I’ll gladly pass some of the good ones along to friends and family who want to read them. Today, I’m going to give you a quick list of fictional social media titles that should never be written (even though some publishers will feel compelled to do so).

Bear in mind that some books that are already out there have some very real value. I’ve even had session attendees ask me for the best books on Twitter – so there is a market for more than you realize. Here we go…

Facebook Status Updates 101 – How to Leverage Facebook to Gain Friends and Influence People

Checking In – Using Foursquare to Get Your House Robbed

Wijacking Your Way to the Top – Using Free Wifi to Save $60 a Month on Fios

Tweetups – Using Twitter to Invite People to a Party

Hashtags and the Rules to Follow

NSFW! The Most Popular Videos on YouTube

Always Be Charging. Why Dead iPhones Happen to Good People.

The Social Media Fishbowl and How to Avoid the Toilet

So, what are some of your favorites of the books already out there? What book would you buy to demystify the Internet – or would you just Google it? And what are some of the subjects and tools you think need no special explanation in today’s socially connected community?

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Speaker Wanted? Call Me. Social Media and Content Road Trip.

If you’re familiar with the business environment, companies are increasingly getting on board with social media communication tools. They’re becoming motivated to learn about social media and by extension, they’re hosting more on-site and peripheral training events where their entire … —yes, there’s more—

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Ex communities adveho verum

Today, I’m talking about take-aways at the Gravity Summit. Just heard from Greg Shove of Halogen Media who told the audience that from influencers comes truth. Or as the title of this post says, from communities comes truth.

Is that really the way businesses should be trying to get customers and subsequently be trying to leverage those first customers to get more customers? Maybe that’s how it works. Think about your affinity for brands. Think about how you are emotionally or logically tied to products. Then think what your price would be to share your love of a brand with your friends.

Finally, if a brand found your price and met it, would you put your voice/face/reputation out there for a brand? Which companies would never get your support? Which ones would you support – or do you support already – for little or no compensation?

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Marketing THROUGH Influencers, Not Marketing TO Them.

Interesting comments today from Matt Britton of Mr. Youth. The company was formed as an “antidote for traditional media burnout in the youth market.” The company is working with BING to create brand success by “marketing THROUGH influencers” and not by … —yes, there’s more—

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Gravity Summit – Fewer Tweets, More Content

Ever have someone in your Twitter stream who seems to clog your life with a bunch of inconsequential crap over the course of a day? You know the people…folks who tweet from a #redsox game and give info on every … —yes, there’s more—

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Book ‘em, but how? The new publishing world.

This is a story of two experiences. One I had in a Starbucks in Arlington, MA this past Friday night. The other occurred this morning (Sunday) at Steve Garfield’s Boston Media Makers event. Get a cup of coffee or something stronger and sit back for a second. This post should only take you about six minutes to read and then you can get back to reading Chris Brogan’s posts or trying to put your 2000 friends into circles on Google+.

Experience 1
Arlington Starbucks. Friday night, August 5. Two women. Jeff eavesdropping. Topic – writing, copyright and the world or publishing.

The conversation went something like this – and I missed a little because I was loudly slurping my Trenta iced tea lemonade to keep from figuratively slapping both women with real information.

W1 – I want to send my article off to a magazine, but I’m worried they might steal it.

W2 – Then use the poor person’s copyright and send a copy to yourself.

W1 – That’s a great idea. I’ll do that!

JEFF (in his head) – Go ahead and do that, but you’re only wasting $.44 and paper and the environment. If you were not aware – and you’re not – any creative work, once put in a fixed format (like these electrons on this blog post or a sentence on a piece of paper) is immediately copyrighted. You own it. Done. Finished. No need to send money to the US Copyright Office unless you have serious concerns that you will make a fortune off the article or that someone else will deprive you of massive payments by stealing it. FYI – the BEST paying magazines dish out $2 per word to the BEST writers in the world. Unless you’ve written a 10,000-word article for one of these magazines, you’re likely closer to being out $.30 or less a word for your 2000-word article. That is about $600 and would put you in the fairly well paid writer realm. Freelance newspaper scribes get about $30 to $50 per story for weeklies and $150 per story for features in a daily. If you put barriers in the process, an editor is going with someone else. Just send the story in and hope they call you.

The Lessons – Publishing professionals are busy. Writing doesn’t pay well. Copyright is misunderstood.

Experience 2
Boston Media Makers. Sunday August 7. Doyle’s in Jamaica Plain. John Cass and Jeff Cutler talking. Topic – what is going on with publishers these days…we have great ideas and would like acquisitions editors to take note.

The conversation went something like this…

John – I didn’t know you wrote a book. How many is that for you?

Jeff – It’s my first published, but I’ve written others. I just haven’t worked hard enough to get editors or publishers to take note of my other stuff.

John – What have you done? Do you have names? We know a bunch of people who have written books in Social Media. Have you asked them?

Jeff – I have. I’ve emailed folks and hear nothing back. It’s a buyer’s market. Everyone wants to have a book. And everyone thinks their idea is great – even though mine is genius.

John – I’m sure it is. Maybe if we do some agile marketing and content strategy we can get these publishing folks to take note of our plight and make first contact.

Jeff – That’s a great idea. I’m on it. Let’s both write posts, link to everyone and then sit back and count our riches.

Around that point John made a sign like I was insane and walked away. But he was kind enough to write the post we agreed on. Here’s his link and below is an excerpt.

I’d like to use this post, and Jeff is going to write one on his blog on the same topic, to query social media authors about their recommendations for book publishers. Quotes can be anonymous or credited. Tell me what you found to be positive about your publisher, and please give insights on the three areas I’ve discussed above; 1) advance, 2) support, and 3) marketing.

So, how ’bout it Wiley or Inc. or whoever is helping with David Meerman Scott’s next book…do you want my proposal? I’ve got the book fleshed out and can finish it by Thanksgiving (maybe by Halloween). It’s applicable to a large audience (about 260Million people), and I’m already doing speaking gigs using information that would appear in the book. Doesn’t that sound like a pretty good, if upside-down, outreach and marketing campaign for the book?

Let’s talk. And by the way, if you have recently written a book and love your agent and/or editor, send their information along. I was serious when I said publishing folks are busy. There’s no guarantee that anyone will have alerts set up on their company name and will take the initiative to reach out to me.

If this works, I’ll use it as a case study in the book AFTER the one I’m currently pitching. How’s that for social?

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