This shot taken by Derek Peplau at Nogup3 - a Boston Tweetup - you can find more of Derek's shots at http://www.flickr.com/photos/peplau

The title is self-explanatory. If you don’t know how to host a tweetup, this is the book for you. Just click on the link below and it will download for you. You will know how to host a tweetup and you’ll be the envy of all your friends and business colleagues. This is really Tweetups made easy, and the mystery of successful Tweetups will be solved.

I welcome your comments and ideas for future books. Enjoy!

How To Host A Tweetup

© Jeff Cutler for Jeff Cutler - columns, essays and opinions, 2012. | Permalink | One comment | Add to del.icio.us
Post tags: book, Boston, boston tweetup, ebook, fun, how to host a tweetup, parties made easy, social media, tweetups made easy

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Well, if it were that simple, everyone would be doing it. But I’ve had a series of clients find some value in the light, easy-to-create skits and I’ve also taken to doing a few myself – see my YouTube channel for an example or two.

The reason I mention XtraNormal is because 2012 looks to be the year of content strategy for a lot of companies. No matter what channel you operate or with whom you communicate (B2B, B2C, public sector, media), the use of content to achieve your goals has never been more important. You want eyeballs, audiences want information. The sticking point is finding the best way to deliver that content so everyone emerges from the content orgy satisfied.

Suffice it to say, there’s no silver bullet. This is still the misunderstood world of social media where everyone things content is free on the Internet and that social tools and engagement are also low- or no-cost. At the end of 2011, that belief took a hit as some agencies jettisoned their smoke-and-mirrors social media practitioners and went back to the hard work and clear communication that had proved successful in the past.

I expect more of this happen in the early part of 2012 and then I think Q2 will be the golden age of content strategy. Companies will be working toward establishing new channels in which to engage their audiences and they’ll require great writers, interviewers and communicators to help them do that.

Over the next couple weeks, I’ll do a few posts on how content strategy works and how anyone can use it to reach their target market. Until then, take a look around your office and see who’s just faking it until they get lucky. The trick isn’t knowing how to schedule a status update, sent an e-press release or host a tweetup, it’s knowing how to identify audiences, craft messages and then communicate those messages in the appropriate channels.

What are your thoughts on how social media will shake out in 2012?

© Jeff Cutler for Jeff Cutler - columns, essays and opinions, 2012. | Permalink | One comment | Add to del.icio.us
Post tags: 2012, content strategy, jason falls, social media, xtranormal, youtube

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Maybe you’ve done it too. You write some magnificent posts that get people thinking. You get some comments rolling and think you’ve got it made. Then you wander away for a few minutes and suddenly months have gone by and the blog is stagnating.

Happens to everyone. But the approach upon return is dictated by your gender. Seriously. Think about men and women and how we cultivate and maintain our friendships. We’re drastically different and I posit we’re the same way online. To wit…

Women agonize over seeing old friends again. They bear the weight of the world on their soul when trying to figure out the right things to say and the right way to break into conversation with friends from ages ago. Maybe these women have shared secrets and fears and more…but separate them for a while and it’s like recreating the relationship.

Men are not that complex. Separate us for four minutes or for four score and you get the same result. “Hey dickface, your Astros still blow. How’s work? Want a beer?” That’s it. If men are real lucky, they’ll get a man hug and maybe some chicken wings…but the angst isn’t there when guys reconnect.

That brings me to my point about blogging hiatuses. When a woman abandons her blog for a bit, she apologizes like a repentant mass murderer when she returns. A guy just jumps back in and says, “here’s what’s going on, enjoy!”

So, read the above one more time so you didn’t miss any nuance or sarcasm and then hear me clearly, “Here’s what’s going on, enjoy!”

© Jeff Cutler for Jeff Cutler - columns, essays and opinions, 2011. | Permalink | 4 comments | Add to del.icio.us
Post tags: blogging, content marketing, men, relationships, social media, women, writing

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She wrote a blog post about her experience at the grand opening and also included in that post a little sadness. During our trip to Wegmans (the grand opening was also attended by 24,994 other rabid fans), she forgot to purchase plastic wrap and paper towels.

Well, Wegmans is on the social media ball. They tweeted at us all day, followed and retweeted our photos of the grand opening. Engaged with us about our experiences. And when they saw that Gretchen forgot her paper towels and plastic wrap, they called her.

Actually, Kevin Russell, store manager at the new Wegmans called her. He left a message saying that he felt sorry that our Wegmans experience was incomplete and was sending a delivery to our house in Hingham. Seriously. TO OUR HOUSE, 47 miles away. Here’s the video of what we found on the porch when we got home today…

So, if you run a company that might be having some trouble understanding the right and wrong ways to engage using social media, I urge you to take a lesson from the Wegmans team. They spend time paying attention to what people are sharing about them on the Web (active listening), and they actually think about what matters to people – being heard and being valued.

If you don’t think this type of activity pays off, ask yourself if your business could benefit from 25,000 people coming to your next grand opening.

© Jeff Cutler for Jeff Cutler - columns, essays and opinions, 2011. | Permalink | 10 comments | Add to del.icio.us
Post tags: customers, engagement, groceries, northborough, paper towels, shopping, twitter, wegmans, youtube

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And I do. Just take a quick look in this shelf among the “Dummies” books and the books I’ve written (see poster on top), there are multiple social media, classic literary and just plain fun books. But are they really all useful? Should they have been published at the expense of wasting paper, inflating egos and eventually filling landfills and wood stoves?

I say not. But it’s too late for the selection of books on these shelves – I’ll gladly pass some of the good ones along to friends and family who want to read them. Today, I’m going to give you a quick list of fictional social media titles that should never be written (even though some publishers will feel compelled to do so).

Bear in mind that some books that are already out there have some very real value. I’ve even had session attendees ask me for the best books on Twitter – so there is a market for more than you realize. Here we go…

Facebook Status Updates 101 – How to Leverage Facebook to Gain Friends and Influence People

Checking In – Using Foursquare to Get Your House Robbed

Wijacking Your Way to the Top – Using Free Wifi to Save $60 a Month on Fios

Tweetups – Using Twitter to Invite People to a Party

Hashtags and the Rules to Follow

NSFW! The Most Popular Videos on YouTube

Always Be Charging. Why Dead iPhones Happen to Good People.

The Social Media Fishbowl and How to Avoid the Toilet

So, what are some of your favorites of the books already out there? What book would you buy to demystify the Internet – or would you just Google it? And what are some of the subjects and tools you think need no special explanation in today’s socially connected community?

© Jeff Cutler for Jeff Cutler - columns, essays and opinions, 2011. | Permalink | One comment | Add to del.icio.us
Post tags: book fair, books, Boston, common sense, excess, NPR, Raising a Reader, social media, WBUR

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