Tag Archives: customer service

Sustainable Transportation. Genuine Communication. New Media Helps?

In my continuing quest to be a more responsible member of society and someone who saves money on transportation, I have been looking at alternative-fuel vehicles and those of different sizes. Most of you know that I ride a scooter … —yes, there’s more—

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Apple Store Derby Street – My Concerns

*****UPDATED 7:15PM***** After a very pleasant exchange with the head Genius at Derby Street, we got my mother’s computer back and her new 13-Inch Macbook Air AND got the service we fully expected when she dropped $1800 at the store … —yes, there’s more—

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The Social Media-enabled Customer

Is the customer always right? Even if they can’t be heard? I got some crap the other day because I called out a business for not being accessible via social media. I was looking for a particular product and I … —yes, there’s more—

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Can you hear me now?

That title has probably been used two gazillion times since people started blogging (and probably even before Verizon used it in an ad campaign), but it’s appropriate today because of the following… 1 – Turner Fisheries – one of my … —yes, there’s more—

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UPS Store – Customer Service Fail

[Comments have been closed on this post] The next time I have to mail a package I guess I’m going to have to take it to its destination myself. Why? Because UPS blows large hairy chunks. Well, UPS blows chunks … —yes, there’s more—

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