Tag Archives: listening

The Social Media-enabled Customer

Is the customer always right? Even if they can’t be heard? I got some crap the other day because I called out a business for not being accessible via social media. I was looking for a particular product and I … —yes, there’s more—

Posted in Column, New Media Friday, social media | Tagged , , , , , , | 3 Comments

Keeping the conversation alive.

The Nazis in the square at Marienplatz weren’t making any sense. Perhaps it was their message (duh), or their circa 1951 audio equipment, or that people in Germany were protesting the protest. Whatever the case, I couldn’t understand a word … —yes, there’s more—

Posted in Column, For Sale, Main | Tagged , , , , | 4 Comments